Pet business software that brings your whole operation together.
Unlock the full potential of your pet business with Collar's feature-packed, modern software. Seamlessly manage bookings, simplify operations, and focus on delivering exceptional service, all while enhancing customer satisfaction.
Trusted by award-winning pet businesses globally
With Collar for pet business, You Can:
Booking Management
Manage your bookings, with ease.
Accept bookings around the clock through your website or the Collar app. Set rules for each service and choose whether to review requests manually or confirm eligible bookings automatically.
Payment & Billing
Take deposits, process payments and raise invoices.
Track deposits, payments, and invoices in one platform. Choose manual or automated billing to keep payment tasks organised.
Scheduling
Manage schedules, availability & capacity.
Collar Schedules™ helps you manage service schedules, capacity, and availability. Create custom schedules for each service or apply one across multiple offerings. Use availability settings to help reduce double-booking conflicts.
Memberships
Offer Memberships, packages & members discounts.
Collar supports membership subscriptions with automatic billing. Link memberships to services to create custom packages and tiered pricing that suit your business, offering greater customer value while ensuring recurring revenue.
Communications
Communicate seamlessly through text, photos & videos.
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication.
Account Management
Manage pet profiles, vaccinations & client accounts.
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, treatments, and access behavioural data, feeding schedules, and key contact information—all readily available when needed.
And so much more.
Marketing & Promotions
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
Discounts & Vouchers
Collar's discounts and vouchers solution allows you to issue passes, run limited-time promotions, offer early bird discounts, and more. Set your rules, and Collar will take care of the rest.
E-commerce
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Client Credit Management
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
Route Management
Whether you provide mobile grooming services or run a pick-up and drop-off bus service, our integrated routing solution, designed to work seamlessly with our booking management system, eliminates the hassle of daily route planning.
Multi-Site management
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Business & Financial Reporting
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Collar Tags™
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Staff & Roles Management
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
Task Management
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
Connect pet owners with your business through the Collar app.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
