Pet boarding software for reservations, daily care and payments.
Revolutionise your pet boarding business with Collar's advanced software. Effortlessly manage bookings and availability, streamline daily tasks, and deliver outstanding care, ensuring an enhanced experience for both, clients & staff.
Trusted by award-winning pet businesses globally
With Collar for boarding, you can:
Booking Management
Manage your boarding bookings, with ease.
With Collar, handling your boarding bookings has never been easier. Receive requests around the clock via your website or mobile app, review, approve or reject them effortlessly, assign bookings to pens and securely check dogs in and out—all in one streamlined system.
Pricing & Payment
Set pricing and payment rules that suits your business.
Collar simplifies pricing and payment management. Set variable pricing for different days or custom seasons with ease. Choose to require deposits at the time of booking or process payments before arrival or at departure.
Availability & Capacity
Manage availability & capacity with unmatched flexibility.
With Collar, managing your boarding capacity is seamless. Adjust availability across your business with ease, block dates when needed, or increase availability during peak periods—ensuring you capture every revenue opportunity.
Communications
Communicate seamlessly through text, photos & videos.
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication1.
Embedded Forms
Collect the right information at the right time, every time.
Collar enables you to embed custom forms with selected questions at any stage of the booking process. This allows you to collect the necessary information about the pets and their owners, either once or for each service, ensuring you have the details you need across all your offerings.
Account Management
Manage pet profiles, vaccinations & client accounts.
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, treatments, and access behavioural data, feeding schedules, and key contact information—all readily available when needed.
Service Design
Upsell with add-ons and grow with new service offerings
Collar makes increasing your revenue streams easy. You can seamlessly add service extras like a bus service, meal club, or quick wash to your existing offerings. Ready to diversify? Collar supports all pet care services—from grooming to training and boarding—allowing you to scale with ease.
And so much more.
Marketing & Promotions
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
E-commerce
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Client Credit Management
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
Multi-Site management
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Business & Financial Reporting
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Collar Tags™
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Staff & Roles Management
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
Task Management
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
Connect clients and staff through the Collar mobile app.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
How it works
Prepare the stay before the pet arrives
Multi-night care creates more handoffs than a single appointment. Availability must hold across every night, while food, medication and emergency instructions must be available to the authorised people caring for the pet.
What makes Collar different
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
01Booking
02Pet details
03Service
04Order & payment
05Next visit
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
- Check room or care-area capacity across the entire stay, including arrival and collection rules.
- Request and review required records early enough for the owner to resolve gaps.
- Keep feeding, medication and emergency-contact instructions attached to the correct pet.
- Show deposits, extra services and remaining balance as distinct parts of the same order.
What to test in a demo: Try a late collection and an added grooming service in the demo. Confirm the owner can understand the amended total before payment.
Related pages: vaccination trackingbilling invoicing
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
OUR PARTNERS
Prepare the stay from booking to collection
Check records early, make care instructions available to staff and give owners a clear packing plan.