Track Vaccination & Treatments
Keep each pet's documents and care notes available to the team preparing for its visit. Identify missing or outdated records early, ask the owner for updated information and let authorised staff review it against your business's current policy. Collar supports the workflow; it does not determine a pet's clinical status.
Track vaccinations.
See which pet records need attention before a service begins. Check the document, relevant dates and the correct pet before marking a requirement as satisfied. A file upload alone should not be treated as approval.
Treatments, in check too.
Record care instructions and actions your team is authorised to perform, with a clear handover between shifts. Decisions about medicines and treatment schedules belong with the pet's veterinarian and the owner's consent.
Automatic reminders & notifications.
When a required record is missing, explain exactly what the owner should provide and by when. Review reminders after a reschedule or cancellation, and give staff a route to follow up when a document remains unclear.
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How it works
Review records before the day of care
Uploading a file does not mean a pet is cleared for care. Staff should see whether a record is missing, still needs checking or has been accepted under the business's rules. Give owners time to ask their vet for missing information.
What makes Collar different
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
01Booking
02Pet details
03Service
04Order & payment
05Next visit
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
- Define required documents for each service and location.
- Match every record to the correct pet and review its date and legibility.
- Limit access to health information to the appropriate staff.
- Use reminders to request action, not to declare a pet medically cleared.
What to test in a demo: Test a missing document on a multi-night boarding request and identify who makes the final decision.
Related pages: boardingclient management
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
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