The ultimate software for dog walkers and pet sitters, offering unparalleled flexibility and control.
Collar is the all-in-one solution for dog walkers and pet sitters. Effortlessly manage bookings, scheduling, and payments while staying connected with clients through chat and automated updates—all from one intuitive platform.
Trusted by award-winning pet businesses globally
With Collar, you can:
Booking Management
Manage your walker bookings, with ease.
Collar's booking tool saves you time where it matters. Accept walker bookings and payments automatically on your website. Set your staff and service availability, and let Collar do the heavy lifting for you.
Availability & Capacity
Manage availability & capacity - per service.
Collar allows you to effortlessly set up and manage availability and capacity per service. Our smart scheduling system handles booking and availability automatically, ensuring you stay within your capacity at any point of the day, with no extra effort from you.
Pricing & Payment
Set pricing and payment rules that suits your business.
With Collar, managing pricing and payments is simple. Easily set different rates for specific days or custom seasons, require deposits at booking, and choose whether to process payments on the day or issue automatic invoices for multiple bookings.
Communications
Communicate seamlessly through text, photos & videos.
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication.
Embedded Forms
Collect the right information at the right time, every time.
Collar enables you to embed custom forms with selected questions at any stage of the booking process. This allows you to collect the necessary information about the pets and their owners, either once or for each service, ensuring you have the details you need across all your offerings.
Account Management
Manage pet profiles, vaccinations & client accounts.
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, treatments, and access behavioural data, feeding schedules, and key contact information—all readily available when needed.
Service Design
Upsell with add-ons and grow with new service offerings
Collar makes increasing your revenue streams easy. You can seamlessly add service extras like a bus service, meal club, or quick wash to your existing offerings. Ready to diversify? Collar supports all pet care services—from grooming to training and boarding—allowing you to scale with ease.
And so much more.
Marketing & Promotions
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
E-commerce
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Client Credit Management
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
Multi-Site management
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Business & Financial Reporting
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Collar Tags™
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Staff & Roles Management
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
Task Management
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
Connect clients and staff through the Collar mobile app.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
How it works
Keep every walk or sitting visit clear
Walkers and sitters work away from the front desk. They need the right schedule, access instructions and pet notes. If a visit changes, staff and owners should see the same update.
What makes Collar different
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
01Booking
02Pet details
03Service
04Order & payment
05Next visit
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
- Assign visits with travel time and staff availability in mind.
- Give the assigned team member access only to the instructions needed for that visit.
- Record whether the visit started, was completed or could not be completed, with a factual note.
- Explain how a changed recurring visit affects future bookings and the bill.
What to test in a demo: Test a locked-door visit and a last-minute change. Decide who contacts the owner and how an incomplete service is handled.
Related pages: route managementcommunications
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
OUR PARTNERS
Follow every walk and sitting visit through
Connect staff assignments, pet instructions, visit reporting and owner expectations.