Payment Processing

Collar gives your business unparalleled flexibility in payment collection. Tailor payment options for each service to suit your needs—collect deposits, full payments upfront, or charge automatically on the day. Offer added convenience with card-on-file payments or tap-to-pay on-site.

Flexible collection and recording.

Collar offers complete flexibility for payment collection. Charge the card on file for seamless transactions or use Tap to Pay on-site for other payment methods. Whether you collect payments manually or automatically—via card, cash, or other methods—recording transactions is as simple as a click.

Collect deposits with ease.

Managing deposits with Collar is effortless. Choose between fixed or variable deposit amounts to suit your needs. Deposits are instantly secured when a booking is approved and automatically refunded if rejected.

Adjust or refund with a click.

Collar gives you full control over payments. Easily adjust the total for any booked service before the final charge. Need to issue a refund? Handle partial or full refunds quickly and effortlessly.

Automatic Collection? checked.

Collar elevates payment collection to the next level by automatically charging confirmed bookings at the end of each business day, ensuring every transaction is completed without requiring manual intervention.

Discover Collar for:

Doggy Daycares Trainers & behaviourists Groomers Walkers & sitter Boarders Parks

Trusted by award-winning pet businesses globally

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead

Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley

Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes

Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves

Business Owners

How it works

See the payment state behind the booking

The price, deposit, amount still owed, refund and money paid into your bank are different numbers. Staff should be able to see what the owner owes without counting the same sale twice.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking

02Pet details

03Service

04Order & payment

05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

Set the deposit and payment policy before the booking is confirmed.
Record extras and owner-approved changes on the order.
Issue a clear receipt and handle partial refunds visibly.
Check money paid into your bank separately from the value of services sold.

What to test in a demo: Run a £100 fictional service with a £20 deposit and £80 balance; reporting should not show £120 of service revenue.

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complimentary data transfer service and an extended trial period² for a smoother transition.

Which pet businesses can use Collar?

Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.

Can customers book services online?

Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.

Can I manage deposits, invoices and memberships?

Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.

How can I check whether Collar fits my business?

Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.

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