Billing & Invoicing

With Collar, invoicing works your way. Automate weekly, bi-weekly, or monthly invoices. Manage everything with ease in one place, and collect payments instantly—all with a single click.

Invoice list and invoice actions

Invoicing: Automated.

Collar simplifies invoicing by automating the entire process, aligned with your billing cycle. Whether weekly or monthly, invoices are generated on your chosen day, consolidating all bookings per owner automatically.

Invoice balance and payment collection

Collect payment with payment method on file.

Effortless payment collection with Collar. Generate invoices automatically and charge clients seamlessly using card-on-file. Whether you prefer to collect payments one at a time or in bulk, it's all done with just one click.

Adjusting an invoice balance

Manage Invoices Easily

Collar offers a complete solution for managing your invoicing and billing. Track invoice statuses, neatly categorised into paid and unpaid. Charge all users at once or mark invoices as paid as payments come in. Plus, effortlessly export invoices in formats compatible with any accounting software.

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead
Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley
Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes
Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves
Business Owners
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How it works

Make every balance explainable

Billing works best when the invoice, payment events and service record tell the same story. A staff member should be able to answer an owner's balance question without reconstructing it from several disconnected screens.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking
02Pet details
03Service
04Order & payment
05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

  1. Link billable services and products to clear line items.
  2. Show deposits, credits, refunds and remaining balance separately.
  3. Define when invoices are issued and who can adjust them.
  4. Check exports and tax handling with your finance adviser.

What to test in a demo: Try a package redemption followed by a partial refund and confirm the invoice history stays understandable.

Related pages: payment processinganalytics and reports

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.

Which pet businesses can use Collar?

Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.

Can customers book services online?

Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.

Can I manage deposits, invoices and memberships?

Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.

How can I check whether Collar fits my business?

Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.

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