Memberships
Collar is the first pet software designed to help you run a gym-style membership program for your pet business. Unlock monthly recurring revenue while offering exclusive club-like perks to your customers.
Memberships, billed automatically.
Whether it's daycare, grooming, boarding, or a combination of services, Collar makes managing memberships effortless. Customers can subscribe with ease, while billing is automated monthly or annually for added convenience.
Members-only benefits.
Create memberships unique to your business with Collar. Restrict service bookings to members only, and extend benefits such as personalised discounts, pricing tiers, and more—effortlessly managed through Collar's advanced tools.
Manage memberships, seamlessly.
With Collar, flexibility comes standard. Manage active memberships effortlessly, pause billing when needed, and handle upgrades or downgrades with ease—all while tracking payments and revenue in one centralised platform.
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Trusted by award-winning pet businesses globally
How it works
Make package visits and rules clear
A membership or package is a promise about future service. Owners and staff need to understand what is included, who can use it, when it expires and what happens after a change of plan.
What makes Collar different
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
01Booking
02Pet details
03Service
04Order & payment
05Next visit
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
- Define credits per pet, household, service and branch.
- Explain pauses, expiry, cancellation and refunds before purchase.
- Show how many visits or credits are left when booking and checking out.
- Count visits used separately from money paid in advance.
What to test in a demo: Test an upgrade, a missed month and a refund in the demo, then compare the system with your written terms.
Related pages: booking managementbilling invoicing
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
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