Booking management.

Collar's booking management solution manages the entire booking process, providing flexibility to create a tailored workflow that perfectly aligns with the unique needs of your pet business for seamless operation.

Accept bookings around the clock.

Collar enables 24/7 booking requests via your dedicated portal, mobile app, or Google listing through Reserve with Google. Effortlessly review, approve, or decline requests. For a hands-off experience, set capacity and booking rules, and let Collar handle the rest automatically.

A booking experience tailored for every type of pet service.

Collar's flexible booking system adjusts to the type of service you provide, from boarding and grooming to training courses, workshops, and both ad-hoc or recurring daycare bookings—customised to fit your business needs.

Intelligent scheduling and availability management for both services and staff.

Collar Schedules™ helps you manage service availability and capacity. Apply schedules across multiple services or customise them for each service to reduce booking conflicts and keep your calendar organised.

Set booking rules per service.

Collar allows you to customise booking rules for each service individually, from permitted species, breeds, and age restrictions to minimum booking notice and cancellation policies. Manage user flows by requiring prerequisite bookings for specific services.

Use variables & add-ons to customise services or upsell additional offerings.

Collar enables you to add variables to your services for greater customisation. These variables allow clients to personalise their booking requests. With automation, they can trigger additional costs, extend service duration, assign staff, and more.

Discover Collar for:

Doggy Daycares Trainers & behaviourists Groomers Walkers & sitter Boarders Parks

Trusted by award-winning pet businesses globally

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead

Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley

Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes

Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves

Business Owners

How it works

Test the complete booking lifecycle

Availability is only useful when it reflects service rules, staff, pets and real capacity. Follow one request from customer selection to staff confirmation, reschedule, cancellation and completion.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking

02Pet details

03Service

04Order & payment

05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

Distinguish requested from confirmed bookings in every customer message.
Check duration, staff, branch and pet context before accepting a slot.
See how a change affects reminders, deposits and linked orders.
Decide who handles cancellations and contacts people on the waiting list.

What to test in a demo: Use a household with two pets and two services; verify neither pet's information leaks into the other's booking.

Related pages: client management communications

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complimentary data transfer service and an extended trial period² for a smoother transition.

Which pet businesses can use Collar?

Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.

Can customers book services online?

Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.

Can I manage deposits, invoices and memberships?

Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.

How can I check whether Collar fits my business?

Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.

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