Whether it’s dog park, a paddock, a pet-friendly swimming pool, or a celebration space for pets, Collar covers it all. Manage bookings, schedules, payments, and automated communications effortlessly, all within a single, streamlined platform.


Booking Management
Accept booking requests 24/7 through your website or mobile app, with the ability to review, approve, or reject requests with ease. For a hands-off approach, simply set your capacity, and let Collar manage everything automatically.
Pricing & Payment
With Collar, managing pricing and payments is simple. Easily set different rates for specific days or custom seasons, require deposits at booking, and choose whether to process payments on the day or issue automatic invoices for multiple bookings.


Memberships
With Collar, managing memberships becomes second nature. Automatic billing ensures every subscription runs smoothly, while seamless service integration empowers your members to book services, check in, or out—exactly when they need to.
Communications
With Collar Chat™, you can instantly communicate with customers or automate messages when needed. Ideal for sending essential info like terms, directions, or guidelines, it smartly transitions between SMS, in-app chat, and email to ensure smooth and consistent communication.


Service Design
Collar makes increasing your revenue streams easy. You can seamlessly add service extras like a bus service, meal club, or quick wash to your existing offerings. Ready to diversify? Collar supports all pet care services—from grooming to training and boarding—allowing you to scale with ease.
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
How it works
A private dog field or pet-friendly space needs predictable exclusivity, arrival rules and a workable weather policy. Customers should know whether a request is confirmed before they travel.
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
What to test in a demo: Test overlapping requests and a closure after payment. The owner should see a clear outcome and refund path.
Related pages: booking managementpayment processing
Explore how Collar can be customised to fit the unique needs of your business.
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
Explain the booking window, entry and exit, capacity and how prepaid visits work.