Staff Management

Managing your staff on Collar is seamless. Handle schedules, roles, permissions, timesheets, and pay—all within one easy-to-use platform.

Staff schedule and availability

Staff scheduling & availability.

Setting staff availability and schedules is effortless with Collar. Visualise availability on the calendar view or link schedules to services and let Collar manage booking availability automatically.

Staff calendar and working hours

Timesheets for staff.

Managing staff hours is seamless with Collar's intuitive timesheets. Staff clock-ins and clock-outs are logged automatically, giving you accurate monthly hour tracking—ideal for businesses with part-time team members.

Staff coverage and business reporting

Staff pay calculation.

Payroll made easy with Collar. For businesses using commission or hourly fees, simply set rates, and Collar handles the calculations—turning timesheets and bookings into accurate monthly pay effortlessly.

Staff role and access settings

Set roles & permissions.

Assigning roles to staff is effortless with Collar. Each role comes with default permissions, and for added flexibility, you can customise individual staff permissions with ease.

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead
Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley
Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes
Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves
Business Owners
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How it works

Give each role the right working view

Front-desk, care, manager and finance staff need different access. Decide who should see or change each part of a booking, then test those rules with a new staff account.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking
02Pet details
03Service
04Order & payment
05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

  1. Document who may change schedules, prices, notes and refunds.
  2. Check staff availability against the services they can deliver.
  3. Keep sensitive pet and owner information available only where needed.
  4. Review timesheets or commission definitions with staff before relying on reports.

What to test in a demo: Use test accounts for each role and attempt the same booking, record and payment actions.

Related pages: booking managementmulti branch management

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.

Which pet businesses can use Collar?

Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.

Can customers book services online?

Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.

Can I manage deposits, invoices and memberships?

Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.

How can I check whether Collar fits my business?

Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.

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