E-Commerce. Supported.

Expand your revenue streams with Collar's e-commerce features. Seamlessly offer products for clients to order alongside their usual service bookings.

Pet products available to shop on a business profile in the Collar app

Sell products with ease.

Showcase your products to clients and beyond with Collar. List them under your business profile on the Collar app for easy discovery and purchase. Orders appear alongside service bookings, streamlining your management process.

Product inventory, variants, stock and prices in Collar

Comprehensive store management.

With Collar, e-commerce becomes a natural extension of your service business. Handle stock, colour and size options, and pricing with ease, ensuring a seamless experience for your clients and complete control for your business.

Additional product and service options

Unlock unlimited possibilities with products

The products module goes far beyond selling. With powerful automations, you can create service packages or add-ons that integrate seamlessly into client orders whenever needed. The possibilities are endless.

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead
Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley
Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes
Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves
Business Owners
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How it works

Connect the product sale to the service

A pet business may sell a product alongside an appointment or as a separate order. Staff need to understand stock, the customer receipt, delivery or collection and returns without treating a product sale as another service booking.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking
02Pet details
03Service
04Order & payment
05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

  1. Show product and service lines distinctly in one order.
  2. Keep stock movement separate from appointment status.
  3. Explain shipping, collection and return policies before checkout.
  4. Reconcile refunds and tax categories with finance.

What to test in a demo: Sell a product after a groom, then return only that product and inspect the order and inventory.

Related pages: billing invoicinggroomer

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.

Which pet businesses can use Collar?

Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.

Can customers book services online?

Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.

Can I manage deposits, invoices and memberships?

Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.

How can I check whether Collar fits my business?

Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.

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