A powerful app for pet owners.
Elevate your clients' experience with the Collar mobile app. A free powerful tool that lets them interact with your business effortlessly, all while staying informed and connected to their pet's care and wellbeing.
Book, Buy & Pay with a tap.
On the Collar app, pet owners can explore your services, book appointments, and pay with ease. From managing bookings to settling outstanding balances, everything they need is in one convenient place—aligned with your policies.
In-app chat and reports—free, forever.
The Collar app puts communication at your clients' fingertips. From text, photo, and video messaging to automated reminders and updates, everything flows seamlessly. Daycare, grooming, walking, training, and medical reports are just a tap away.
Automated Reminders
The Collar app keeps pet owners on track with reminders for upcoming bookings, missing or expired vaccinations and treatments. It even lets them log adherence to medications and prescribed care, ensuring you always have up-to-date information.
Discover Collar for:
Trusted by award-winning pet businesses globally
How it works
Make the owner's next action obvious
An owner-facing app should reduce uncertainty: what is requested, what is confirmed, which pet is involved and what needs attention before arrival. A polished screen is less valuable than a complete, understandable journey.
What makes Collar different
Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.
01Booking
02Pet details
03Service
04Order & payment
05Next visit
Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.
- Create separate profiles for two pets under one owner.
- Find and change a booking without confusing a request with confirmation.
- Review a message or document request and respond in context.
- Check how payment, receipts and care history are presented.
What to test in a demo: Ask someone unfamiliar with Collar to complete the flow on a phone without guidance.
Related pages: booking managementcommunications
Want to see Collar in action?
Explore how Collar can be customised to fit the unique needs of your business.
Transferring from another software?
We offer a complimentary data transfer service and an extended trial period2 for a smoother transition.
Which pet businesses can use Collar?
Collar supports pet care businesses including daycares, grooming salons, boarding businesses, trainers, and walkers and sitters. Explore the page for your business type to see relevant booking, payment and daily care workflows.
Can customers book services online?
Customers can request services through your booking page or the Collar pet owner app. You can manage service schedules, availability and booking rules alongside pet records and customer messages. Explore booking management.
Can I manage deposits, invoices and memberships?
Collar connects bookings with deposits, payments and invoices, and supports membership subscriptions and packages. Card payments are processed through Stripe. Explore payments or membership management.
How can I check whether Collar fits my business?
Book a demo and bring an example of your service schedule, booking rules and payment process. We can walk through your daily workflow, the features you need and a practical approach to moving from your current system. View pricing and the client management features before your demo.
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